Free Delivery:
Free delivery is offered on all orders of $25 and up.
Excludes: Alaska, Hawaii, & Puerto Rico (shipping charge is calculated at checkout). 
 
Shipping Carries Used:
Our fast and reliable shipping carriers are USPS, UPS, and FedEx. The appropriate shipping carrier and method on orders with free shipping are selected based on the weight and shipping destination of the package. Customers have the option to select a preferred shipping carrier and method for an additional cost during checkout. Delivery delays for chosen standard shipping are not subjected to refunds, as it is not a guaranteed delivery service.

Note: Ground Services (UPS, FedEx) and USPS Priority Mail are standard shipping services. They are not an expedited shipping service, as opposed to FedEx 2Day, and FedEx Overnight services. The estimated delivery for standard shipping is based on location.

Delivery Expectancy:
We understand the importance of receiving formula in a timely manner. That is why we ship orders within 24 business hours to make sure you receive your package as fast as possible! Delivery time is 1-5 business days, depending on location. Shipping carriers may experience unforeseen delays that are outside of our control. If you have any questions regarding your shipment, please contact us.
All orders placed by 4:00pm EST (Monday-Friday), are processed and shipped the same day. Otherwise, orders placed after our shipment cutoff time will be shipped the following business day.
 
Please Note:
-Our company’s “business days” are defined as Monday-Friday, excluding holidays. For shipping carriers delivery hours of operation, please read below.
-The day your order is shipped and picked up by the shipping carrier is not considered a transit day but instead is the processing day for the shipment.
-The following business day from the day your order is shipped is considered to be the first transit day, which falls into the estimated/guaranteed time frame of your delivery.

 

Standard Shipping Time:
We offer free standard shipping with an 1-5 business day delivery, depending on location. Orders that are received by 4:00pm EST, will be shipped out the same day via USPS, FedEx, or UPS. Once an order is shipped, you will receive a shipping confirmation email.

Please click “View your order” within the email to track your shipment. After clicking “View your order”, there is an option to also click on the tracking number provided to access the most up-to-date shipping information.

USPS delivery hours of operation: Monday-Saturday. Delivery is by the end of the business day.
FedEx delivery hours of operation: Monday-Friday. Delivery is by the end of the business day.
UPS delivery hours of operation: Monday-Saturday. Delivery is by the end of the business day.
 

Expedited Shipping Time:
FedEx 2Day: Operates Monday–Friday.
*Orders placed on Thursday by 4:00pm EST, can be scheduled for Saturday delivery in many service areas.
*Delivery Exceptions to some rural areas of Alaska and Hawaii is in 3 business days.
FedEx Standard Overnight: Operates Monday–Friday. (See Overnight shipping chart for expected delivery time)
FedEx Priority Overnight: Operates Monday–Friday. Saturday delivery is also available for an additional charge. (See Overnight shipping chart for expected delivery time)
 
 
Overnight Shipping:
Overnight shipments are available at checkout for an additional cost and are shipped the same day if the order is placed by 4:00pm (Eastern Standard Time) Monday- Friday. When placing an order on Friday for Saturday delivery, please select FedEx Priority Overnight with Special Saturday delivery. Otherwise, your order will be delivered on the next business day.
Excludes weekends and holidays.
 
We have provided a chart below to help estimate your delivery based on when you place your order.

  

 Overnight Order Received By
Overnight Order Shipped
Overnight Order Expected Delivery
Sunday Monday Tuesday
Monday before 4:00PM EST
Monday
Tuesday
Tuesday 
before 4:00PM EST
Tuesday
Wednesday
Wednesday 
before 4:00PM EST
Wednesday
Thursday
Thursday 
before 4:00PM EST
Thursday
Friday
Friday 
before 4:00PM EST
*Priority Overnight with Special Saturday

Friday

Saturday
Friday 
before 4:00PM EST
*Priority/Standard Overnight Only
Friday Monday
Saturday by 11:30am ET
Monday
Tuesday
 Orders placed after the cut-off time or over the weekend will be shipped on the following business day.

Same day delivery is offered in the NY area via car service. Please contact us to inquire about availability and cost.
 
Delivery Signature
Orders of $500 or more require a signature during delivery.